You’ve got questions.  We’ve got answers.  Get answers from the experts at Tile Factory Outlet who are trained in the hottest trends in decor and installation service information.

Q: What types of tiles do you offer?

A: We offer a wide range of mostly porcelain tile but we do have ceramic tile as well if customers want a more economically priced tile.  In the way of style, we stock a huge selection of stone, concrete, brick, and wood look tiles, subway and wall tile, and most recently large format tiles or slabs.


A: Consider factors like location, durability, and aesthetics. Our experts can guide you through the selection process.

A: Porcelain tiles are denser and more water-resistant than ceramic tiles, making them ideal for bathrooms and outdoor areas.

A: Measure the area and consult with our in-store experts to accurately determine the number of tiles you’ll need.

A: While we specialize in tile sales, we can recommend trusted contractors for installation.

A: Yes, we regularly have sales and special offers. Check our ‘Closeout Sale’ section for the latest deals.

A: Use a mild detergent and a soft cloth for regular cleaning. Avoid using abrasive cleaners.

A: Yes, we offer tile samples to help you make an informed decision.

A: We accept returns within 30 days of purchase, provided the tiles are in their original condition.

A: Yes, floor tiles can be used on walls, but wall tiles should not be used on floors.

A: Matte tiles offer a non-reflective finish and are less slippery, while glossy tiles offer a shiny look.

A: The surface should be clean, dry, and level. Consult our ‘DIY’ers’ section for more tips.

A: Absolutely, mixing and matching can create a unique design. Our design consultants can help you achieve the look you desire.

A: Wood look tile mimics the appearance of natural wood but offers the durability of porcelain or ceramic tiles.

A: Yes, wood look tile is water-resistant and ideal for wet areas like bathrooms.

A: Marble look tiles offer the aesthetic of marble but are less porous and more durable, making them easier to maintain.

A: Absolutely, marble look tiles are perfect for kitchen countertops and backsplashes.

A: Any tile that is 24 x 24 inches or larger is considered a large format tile.

A: Brick look tiles are versatile and can be used for walls, floors, and even outdoor spaces.

A: Yes, they are made from durable materials like porcelain, making them long-lasting

A: Cement look tile replicates the appearance of poured cement and offers a sleek, modern look.

A: Yes, cement look tiles are durable and ideal for high-traffic commercial areas.

Frequently Asked Questions:

What Is The Difference Between Porcelain Tile and Ceramic Tile?

A lot of our customers ask this question, and its a good one. Because there are huge price differences between the two, maybe we can shed some light on the subject, and clarify exactly why we carry mostly porcelain tile. The main difference is the density. A porcelain tile has a higher density than ceramic, making it more durable when it comes to impact. This goes a long way when deciding which tile to install through out your household, especially a house with kids, or pets, or a little of both. Since porcelain as a material can be fired at a higher temperature, more of the moisture and air pockets are removed naturally, and replaced with the harder forming material. This also allows for a thicker, more dense tile.

Styles and designs are basically the same but prices are not. Though we carry a cheaper ceramic tile, porcelain tile comes in as a better value, extending the life of the tile beyond that of ceramic

Can I Install Tile Outside?

While tile can be installed outside, be careful which type of tile that you use. Ceramic Tile cannot be installed outside. It is too brittle for temperature extremes, and is too porous for the moisture conditions. If you want to lay tile outside, please pick a porcelain tile.

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